Who we are

At Heartspring Retreats, we are committed to maintaining the trust and confidence of the visitors to our web site. In particular, we want you to know that Heartspring Retreats is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. This Privacy Policy provides detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

Types of data we collect

Website Cookies
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information.

They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Understand and save user’s preferences for future visits.
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

Note that if you turn cookies off, some features will be disabled and may affect the user’s experience and the website’s functionality.

Google Analytics
When someone visits this website, we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Contact Form
When you fill out the form on our contact page the information provided will only be used to answer your query and to provide the service requested. We may store this information in our email application address book to help us in providing you with an efficient service. You can request that this information is removed at any time by contacting us at: [contact name & email address].

Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Access to your personal information
You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer Maddie at maddie@heartspring.co.uk.

Changes to this Privacy Notice
v.1.0 2019 Edited by Maddie at https://heartspring.co.uk.

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